Privacy Policy
Last Updated: December 2024
At GetWin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual crane machine gaming platform.
Information We Collect
Personal Information
- Name and contact information when you contact us
- Email address for communication purposes
- Age verification information to comply with Australian law
- Feedback and correspondence you send to us
Gaming Information
- Gaming performance and progress data
- Gameplay statistics and achievements
- Preferences and settings within the platform
- Time spent using our services
Technical Information
- Device information and operating system
- Browser type and version
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
- To provide and maintain our gaming platform
- To personalize your gaming experience
- To communicate with you about updates and support
- To analyze and improve our services
- To ensure compliance with Australian gaming regulations
- To prevent fraud and maintain platform security
- To respond to your inquiries and provide customer support
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:
- Legal Requirements: When required by Australian law or legal process
- Safety and Security: To protect the rights, property, or safety of GetWin, our users, or others
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Business Transfers: In connection with any merger, sale, or transfer of assets
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how you interact with our platform
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data storage and backup procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure.
Your Rights
Under Australian privacy law, you have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your information
- Portability: Request transfer of your data
To exercise these rights, please contact us at getwin@gmail.com.
Data Retention
We retain your personal information only as long as necessary to:
- Provide our gaming services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain accurate records for legitimate business purposes
Gaming data may be retained for analytical purposes in anonymized form.
Children's Privacy
GetWin is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending email notifications for significant changes
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: